Terms of Service

The Services are offered to businesses only. To open an account, you represent that (a) you are a duly formed legal entity in good standing in your jurisdiction of formation, (b) the individual accepting these Terms is authorized to bind your organization, and (c) neither your organization nor any beneficial owner, director or officer is subject to sanctions administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), the United Nations, the European Union, the United Kingdom, or any other applicable sanctions authority.

We may decline to open, may suspend, and may close any account at our discretion where required by law, our compliance program, or our risk policies.

Transamericas Services Corporation is registered with the Financial Crimes Enforcement Network ("FinCEN") as a Money Services Business and holds a money transmitter license in the State of New Jersey under license number L075949.

Transamericas is the parent holding company of a family of financial-technology, payments and money-transfer brands. Each consumer-facing brand functions as a technology and service channel of Transamericas and is not a separate state-licensed money transmitter in its own capacity. All regulated money-transmission activities offered through any brand are conducted exclusively by, and under the legal structure, licensing, registration, compliance program, payment infrastructure and regulatory authority of, Transamericas Services Corporation.

Services are offered only in jurisdictions where Transamericas is authorized to provide them. Availability of specific features, currencies or corridors may change without notice.

As part of our compliance program you agree to provide accurate and complete know-your-customer ("KYC") and know-your-business ("KYB") information, including entity formation documents, ownership structure, beneficial-ownership disclosures, government identification for authorized signers, and source-of-funds information where requested.

You will cooperate with our anti-money-laundering ("AML") monitoring, sanctions screening, enhanced due diligence, transaction review and record-keeping requirements. You agree that we may request additional documentation at any time and may hold, delay, decline, reverse or return any transaction we determine, in our sole discretion, to be inconsistent with these Terms, our compliance program, or applicable law.

You agree not to use the Services to:

• violate any law, regulation, sanctions program or court order;
• launder proceeds of unlawful activity or finance terrorism;
• transact on behalf of undisclosed third parties or otherwise obscure the true parties to a transaction;
• engage in fraud, misrepresentation, unauthorized access or interference with our systems, or transmit malicious code;
• conduct business in industries or with counterparties that our risk policies prohibit, including but not limited to unlicensed money transmission, unregistered securities offerings, unlawful gambling, adult content involving minors, or the sale of controlled substances not permitted under applicable law;
• reverse engineer, scrape, resell or white-label the Services except under a written agreement with us.

Fees, foreign-exchange rates, funding methods, cut-off times and settlement timelines are set out in your commercial agreement, dashboard, API responses, or applicable pricing schedule. Where a foreign-exchange rate is quoted, it may include a margin above the interbank rate.

You are responsible for ensuring sufficient funding for each transaction and for any chargebacks, reversals, returns, network fees, taxes or penalties associated with your use of the Services.

You are responsible for safeguarding credentials, API keys, webhook secrets and access to authorized-user accounts. Notify us immediately at information@transamericaspay.com of any suspected unauthorized access or compromise. You are responsible for all activity that occurs under your credentials until we confirm receipt of a valid revocation request.

The Services rely on banks, card networks, payout partners, correspondent institutions, telecommunications providers and other third parties. We are not responsible for the acts, omissions, downtime, fees, foreign-exchange conversions or policies of third parties, though we will use commercially reasonable efforts to route around disruptions.

The Services, including all software, documentation, dashboards, logos, and content we provide, are owned by Transamericas or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services solely to operate your business in accordance with these Terms. All rights not expressly granted are reserved.

The Services are provided "as is" and "as available." To the maximum extent permitted by law, Transamericas disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, and accuracy of exchange rates or transaction data.

To the maximum extent permitted by law, Transamericas and its affiliates, officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profits, revenue, data, goodwill or business opportunity. Our aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the fees you paid to Transamericas for the Services in the three (3) months preceding the event giving rise to liability, or (b) US$1,000.

You will defend, indemnify and hold harmless Transamericas from any third-party claim, loss, liability, damage, fine or expense (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your violation of law, your data or content, or your use of the Services.

We may suspend or terminate your access to the Services at any time, with or without notice, where required by law, our compliance program, our risk policies, or for breach of these Terms. On termination, sections that by their nature should survive (including licensing, IP, disclaimers, limitation of liability, indemnity, governing law and dispute resolution) will survive.

We may update these Terms from time to time. Material changes will be communicated through the dashboard, email or another reasonable channel. Your continued use of the Services after the effective date of an update constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of New Jersey and applicable U.S. federal law, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in New Jersey, and the parties consent to personal jurisdiction and venue there.

Questions about these Terms may be sent to information@transamericaspay.com.

Transamericas Services Corporation
154 Adams St, Newark, NJ 07105
United States